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Community Relations Department Source of Income Protection Division

SOIP@charlottenc.gov

700 Parkwood Ave, Charlotte, NC 28205

704.336.5160

SOURCE OF INCOME PROTECTIONS IN CITY OR COUNTY SUPPORTED HOUSING COMPLAINT FORM

Complete this form to begin the process of filing a Source of Income Protections (SOIP) complaint with Charlotte-Mecklenburg Community Relations.  

The form requests basic information that Charlotte-Mecklenburg Community Relations needs to decide whether we have jurisdiction to investigate your Source of Income Protections complaint. If you have difficulty understanding these instructions, have questions, or would like to request special accommodations, our staff members can assist you.

The Complaint Form asks questions about why you believe you were treated unfairly and how you believe this treatment violated the City of Charlotte or Mecklenburg County Source of Income Protections in City or County Supported Housing Policy.

*Charlotte-Mecklenburg Community Relations cannot investigate Source of Income Protections complaints against housing providers or developers unless they are providing city or county supported housing.*

Please take the time to answer all questions completely and accurately. The assigned SOIP investigator may request information, documentation, access to witnesses or premises or records, and other relevant articles of evidence from both parties. An Investigator collects and reviews all evidence as a neutral third party.

Once we have received your completed form, an intake staff member will contact you regarding the next steps.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please email SOIP@charlottenc.gov or call 704.336.5160.

Full Name

Full Address

If yes, who was denied a rental based on their lawful source of income?

Full Name

Contact Information of the aggrieved person

Full Name

If yes, please provide the requested information below

Full Name

Full Address

Who do you believe violated the Source of Income Protections Policy?

Full Name

Full Address

If yes, please check the applicable box(es) below

If yes, please identify them below

Full Name

Full Address

Supportive Documents

Click Here to Upload

If yes, please provide the information requested below.

If yes, please provide the information requested below.

If we cannot reach you directly, is there someone we can contact to help us reach you?

Full Name

Full Address

Acknowledgement: I want to file a complaint based on a violation of the City of Charlotte or Mecklenburg County’s Source of Income Protections in City or County Supported Housing Policies, and I authorize Charlotte-Mecklenburg Community Relations (CMCR) to look into the complaint I described above. I understand that CMCR must give the organization that I accuse of the violation information about the complaint, including my name. I also understand that CMCR can only accept complaints of Source of Income Protections against city or county supported housing providers.

 

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