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City of Charlotte

600 East Fourth Street, , Charlotte, NC, 28202, US



Tour Request Form

We offer school and professional group tours at our wastewater and water treatment plants on Wednesdays and Thursdays, from 9am-1pm ( facility availability varies).  In some cases, we may be able to accommodate groups outside of these hours. Tours last approximately 2 hours. 

  • Requests must be submitted a minimum of two weeks prior to the desired tour date.
  • Tours are limited to groups of 30 people maximum. 
  • Tours are​​​ conducted between 9 a.m. and 1 p.m., Wednesdays and Thursdays (in some cases we may be able to accommodate tours outside of these hours).
  • Tours last approximately two hours. 
  • Tours participants must be at least 9 years old or in 4th grade.
  • For school grades four through seven, we require chaperons at a 1:5 ratio. For grades eight and up, we require chaperones at a 1:8 ratio.
  • All tour participants will be required to sign a liability release prior to arriving for the tour.
  • Tour participants will be required to adhere to all safety requirements at our facilities.
  • Tours will be suspended and/or canceled immediately in the event of safety or security concerns at the facility.
  • Because of staffing limitations, a limited number of tours are available. Tours will be scheduled on a first-come, first served basis. 
  • If you take photos during your visit, we encourage you to tag us on social media. You can follow us on Twitter, Facebook or Instagram.

Full Name

Requested tour date and time (first choice)

Date Picker

Requested tour date and time (second choice)

Date Picker

I have read and understood the guidelines written above.